Consumer Information

NHTI > Consumer Information

Important consumer information about NHTI – Concord’s Community College is available at following links. Hard copies are available upon request through the NHTI Public Information Office at 603-230-4001 or [email protected]

Campus Safety

Information regarding the Clery Act, VAWA, Judicial Policies, Annual Security Report, parking policies, sexual assaults, and other related topics

NHTI Alerts Emergency Notification System

Helps ensure rapid, reliable mass communication to students, faculty, and staff by cell phones, landlines, and e-mail in the event of a crisis, emergency, or weather closure/delay

Financial Aid

Includes, but is not limited to, federal, state, and institutional assistance; how aid will be disbursed; the rights and responsibilities of students receiving financial assistance; and criteria for measuring satisfactory academic progress

State Authorization

NHTI is authorized to offer undergraduate programs (general, professional, technical, and transfer programs, plus certificate and short-term training programs) in the state of N.H.

Academic Requirements and Policies

Information on academic requirements and policies

Family Educational Rights and Privacy Act

Information on FERPA, a federal law that protects the privacy of student education records. Learn More about NHTI’s Confidentiality of Student Records.

Tuition and Fee Payment

Information on payment due dates, how to see account charges, how to pay charges, refunds, and non-payment information

Alcohol and Other Drug Policies

Information on alcohol and other drug policies at NHTI.

Student Record Information

Information on student accounts, including current charges and payments, refunds, transcripts, grades, class schedules, and financial aid status

Student Handbook

A comprehensive guide for academic and student policies and procedures

Sexual Misconduct/Title IX Resources

CCSNH is committed to creating and maintaining a positive and productive learning environment for students, a professional setting for its employees, and a community atmosphere grounded in mutual respect, dignity and integrity. In light of these objectives, CCSNH prohibits: all manner of discrimination in the administration of its education and employment programs and practices on the basis of unlawful criteria including race, color, religion, national or ethnic origin, age, sex, sexual orientation, marital status, disability, gender identity or expression, genetic information, and veteran status, as defined under applicable law; and will not in any instance tolerate harassment, intimidation or bullying behavior of any kind.

Civil Rights/Equity (Affirmative Action)

NHTI is sensitive to the threat and/or embarrassment an individual may experience in coming forward with a complaint regarding discrimination. The grievance reporting procedures are designed to provide a safe, confidential, and supportive environment in which an individual may discuss his/her concerns.

Equity in Athletics

Information for NHTI regarding the Equity in Athletics Disclosure Act, intended to make prospective students aware of our commitment to providing equitable athletic opportunities for men and women students.

Bookstore/Textbook Policies

Information about the NHTI bookstore including textbook pricing, refunds, and buy back. Also: https://www.nhti.edu/services/campus-resources/nhti-bookstore/

Student Concerns and Complaints

NHTI students who have a complaint or concern should discuss the situation directly with the person(s) involved. In the event this does not resolve the issue, the matter should be taken directly to the Student Affairs Office, located in the Student Center. The director of Residence Life should be notified of any unresolved issues pertaining to the residence halls and dining services. The Student Senate Concerns Committee should be notified of any unresolved concerns which do not directly involve the residence halls.

Information on how to file a complaint about NHTI to the NH Department of Education Division of Higher Education may be found at: https://www.education.nh.gov/pathways-education/higher-education-new-hampshire

NC-SARA Student Complaint Process

For online classes that are taken out of state: https://www.nc-sara.org/student-complaints.

Technology Services

For assistance with NHTI user password issues and other (non-personal) NHTI campus IT equipment problems or concerns:

Helpdesk: [email protected]
Knowledge Base: http://kb.NHTI.edu

Accessibility Services

Information about the policies and the procedures for accessing disability support services

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Degrees and Certificates