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Monitoring Nitrous Oxide Use – Section 1 (Hybrid) (21902)

with Shannon Farrell & Katrina Magee

January 29th to February 12th, 2022

$297 More Info

This course prepares dental assistants and dental hygienists to monitor nitrous oxide use during dental procedures.  Upon successful completion of the course, the participant will meet the qualifications stipulated by the NH Board of Dental Examiners.

Online portion: January 29 - February 12, 2022(Must be completed prior to attending clinical portion)

Clinical portion(NHTI CAMPUS):  February 12, 2022

Clinical portion times: 8:30am - 12:30pm

CEUs: 6 Hours

Prerequisites:  RDH, ADA Graduate Dental Assistant or proof of completion of POI and ICP courses. (Must submit certificates.)

Please email your certificates/diploma to as an attachment. Thank you.

Personal Protective Equipment Requirements: Students must provide their own PPE. This class requires a face mask.

PLEASE NOTE: You will NOT be officially registered and a seat will not be reserved for you until ALL necessary paperwork as well as payment is submitted.

Waiting list available
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Communicating Mindfully (21872)

with Dan Huston

February 3rd to May 12th, 2022

$495 More Info

Online Every Other Thursday, Feb 3-May 12, 2022;  2:30pm - 4:30pm

Required text:

Communicating Mindfully, Dan Huston

Text can be purchased at:  

Over the last two decades, mindfulness has enjoyed an exponential rise in nearly every facet of society. From healthcare to education, the military to professional sports teams, training in mindfulness is improving people’s physical and psychological health, as well as their performance and life satisfaction. Many business leaders recognize the benefits mindfulness can bring to the workforce, including increased productivity and reduced healthcare costs.

This 8-part series introduces participants to the basics of Communicating Mindfully, a time-tested, internationally respected curriculum that infuses the study of mindfulness with the study of communication and emotional intelligence. Studies have shown participant improvement in all of these areas, suggesting this powerful combination increases a broad array of skills that benefit participants both personally and professionally.  Participants will deepen their understanding and practice of mindful communication through an in-depth look at the ways self-talk, self-concept, and assertive behavior impact communication.

The course is designed around the fact that each moment of our lives is unique and unpredictable. CM  provides participants with the skills they need to accurately assess internal and external factors involved in any given communication experience and make effective choices about how to communicate productively based on that awareness. Through the study of communication theory and mindfulness, participants learn to identify and modify unproductive communication habits, thus increasing their ability to manage stressful situations and improve relationships with others.

Communicating Mindfully for the Workplace Schedule

Meeting 1: Getting Started: Beginner’s Mind, February 3

Meeting 2: Conversation & Listening Skills: Paying Attention, February 17 

Meeting 3: Becoming Better Listeners: More Than Meets the Ear, March 3

Meeting 4: Nonverbal Behavior & Physical Sensations, March 17

Meeting 5: Self-Talk: Getting to Know Ourselves, March 31

Meeting 6: Self-Concept: Who Do You Think You Are?,  April 14

Meeting 7: Assertive Behavior: Tell It Like It Is,  April 28

Meeting 8: An End and a New Beginning, May 12

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Online:  Wednesday, February 9, 2022 - 6pm - 8pm via ZOOM

CEU: 2

Has there been a shift in the Dental Industry from the 20th Century into the 21st Century?  Have the economics of the Dental Industry changed?Are there changes in the demographics in the Dental Industry?

Does the current, long adhered to model of the 'Dentist Office' as the 'Operating Delivery System' - a 'drill and fill, fee-for-service' still serve the general public and the dental profession as it was originally intended?

The answers to these questions will vary depending on whom you ask. Overwhelmingly, there are many factors and shifts in society that point towards an industry that is thriving, as did the dinosaurs immediately prior to the big meteor strike. The difference here is that there are a thousand different, small meteors; and their strikes are mostly going unnoticed or being blatantly ignored.

Historically, all industries go through seismic shifts. The buzz term today is “Disruptive Innovation.” This simply means it isn’t really about new products or systems. It is the application of current systems and technologies found outside of an existing industry. I think the changes that the Dental Industry will go through in the next 10-15 years will cause us to question the current dental-care delivery system. I believe we will see startling changes that are uncontrollable, and that no one person or organization will be able to stop.

Here is the most important question, “Can we adapt now? The answer is yes. We can start by allowing dental-staff members to implement authorized clinical procedures. This would result in more staff providing more dental care with fewer dentists. The primary role of the dentist would be to create treatment-planning and supervise the clinical care provided by these staff members.

One way to do this today, immediately, is using available and mundane technologies. Telehealth has shown itself to be extremely helpful during our current pandemic. In dentistry, this is referred to as Teledentistry (TD).

This course will outline how TD, given the opportunity, can be used, and what we can teach our Public Health Dental Hygienists to implement TD

Program Outline:

A)    Definition of Teledentistry: Explanation of the different levels of Teledentistry (TD) and necessary technology to achieve these levels.

B)     Brief overview of present state of traditional dental-care delivery systems. This includes updated statistical data showing severity of dental disease within different demographic groups.

C)     Who does TD connect? The program will identify the different participants and how they connect to each other. These participants include primary dental-care provider, patient, supervising dentist, dental specialists, and any other primary-level healthcare provider. Explanation of how these connections are more easily created and how more easily clinical findings can be transferred.

D)    How to select the correct TD software platform.

E)     Explanation of different clinical-care models and their participants.  Primarily, we have two areas: the preventive models and preventive/restorative models. This section also covers the contractual arrangements that these participants have with one another and with any outside entity involved in either supervision or reimbursement.

F)    Proper use of clinical procedure codes (clinical CDT codes).  How these codes are used for integrating TD software into regular dental software for efficient and easy record keeping. How to optimize utilization for faster and more precise third party reimbursement.

G)   How TD will fit into the changing dental-care delivery structures of the future.



John S. Echternach, D.D.S., is a retired general dentist who maintained a private practice in Henniker, NH, for 40 years. He has been an active member of the American Dental Association, the NH Dental Society (NHDS) and the Concord Dental Society (CDS). His role in organized dentistry includes more than 16 years in a leadership capacity in both the NHDS and CDS.

In his retirement, John has assumed the role as a teacher of healthcare professionals with his focus on a specific treatment: the science and applications of silver diamine fluoride (SDF). After learning about the uses of SDF toward the end of his career, he successfully used this method on both children and adults for the last 3 years in his Henniker practice.



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Administration Nitrous Oxide (23546)

with Janice Gilpin RDH & Dr. Shannon Farrell

February 11th to March 5th, 2022

$725 More Info

This course has been designed to provide participants with didactic and clinical continuing education to be eligible to administer nitrous oxide (N2O/O2) in the state of New Hampshire.  The course will cover the history of nitrous oxide, neurophysiology of pain and pain control, patient assessment including medical and dental indications and contraindications, anatomy and physiology, pharmacology of nitrous oxide, emergency prevention and management, nitrous oxide armamentarium including safe assembly and handling of gas tanks, masks, tubing, scavenger and monitoring equipment, techniques, record keeping, and regulatory/legal issues.

If a course participant is seeking certification in nitrous oxide administration in a state other than NH, it is the responsibility of that participant to contact the appropriate state board and gain knowledge of and meet the requirements for nitrous oxide administration in that state.

CEU’s:  20 

Prerequisites & Forms:

Text Required:  Handbook of Nitrous Oxide and Oxygen Sedation , 4th  Edition, by Morris S. Clark, DDS, FACD and Ann Brunick , RDH, M.S., 2015  You can find this on AMAZON.

PPE Requirements: Clinical attire, including scrubs and closed toe shoes Face masks, safety glasses and non-latex gloves.

Online portion: February 11 - March 5, 2022
Clinical Portion (AT NHTI): Saturday, March 5, 2022 -  8:30am - 3:30pm.

Email the forms in one email to within 10 days of registration to secure your seat.

*PLEASE NOTE: You will NOT be officially registered until ALL paperwork as well as payment has been submitted.

 Instructors:  Janice Farmer & Dr. Shannon Farrell


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The 7 Habits of Highly Effective People (21957)

with Debra Schuler

February 16th to March 30th, 2022

$695 More Info

The Proven Personal Leadership System Based on Timeless Principles of Effectiveness

Dates:  Online Wednesdays, 8:30am to 10:30am Feb 16-Mar 30, 2022

Includes 7 Habits Course Kit & Interactive App

Based on Stephen R. Covey's book, The 7 Habits of Highly Effective People®, which after 30 years continues to be a best seller for the simple reason that it ignores trends and pop psychology and focuses on timeless principles of fairness, integrity, honesty, and human dignity for personal effectiveness, leadership development and change.

Presented in (6) two (2) hour sessions, this series explores how “living the 7 Habits” can help you lead your life in a truly effective way.  This proven process of personal and interpersonal growth begins with an introduction to the paradigms and principles of effectiveness. With this foundation in place, we will learn about the habits that lead to personal mastery: being proactive, beginning with the end in mind and putting first things first. Next, we transition to the habits that improve our interpersonal communications and relationships: thinking win-win, seeking first to understand and synergizing. The final habit, sharpening our saw, will illustrate the importance of making self-care a priority. Lastly, participants will identify the areas in their personal and professional lives that matter most and develop a plan for turning their ideas and good intentions into action.

The 7 Habits of Highly Effective People® MicroCredential Certificate

Participants must complete all sessions in order to be awarded a certificate of successful completion. Participants are surveyed anonymously in advance of the training so as to give instructors a better sense of the participant’s background and expectations. Participants are also surveyed at the end of the program to determine the program's impact and to allow for feedback in order to continuously improve the program. 

Session 1:  Orientation & Foundations of the 7 Habits

Session 2: Habit 1: Be Proactive  

So often, success is perceived by what we see on the surface, however true development of effectiveness comes from the inside-out and is more about character than personality. Our 7 Habits learning journey begins with proactively taking responsibility for your life. Proactive people recognize that they are "response-able." They don't blame genetics, circumstances or conditions for their behavior. They consciously choose their behavior.

Session 3:  Habit 2: Begin With the End in Mind                                      People are working harder than ever, but because clarity and vision are often lacking, they are not getting very far in terms of overall fulfillment and happiness. Highly effective people make a conscious effort to visualize who they are and what they want in life. It's about reconnecting with your strengths and uniqueness and then defining the personal, moral, and ethical guidelines within which you can most happily express and fulfill yourself.

Session 4:  Habit 3 - Put First Things First  

To live a more balanced existence, you have to recognize that not doing everything that comes across your path is okay. There's no need to overextend yourself. Highly effective people realize that it's alright to say no sometimes in order to focus on their highest priorities. Putting first things first isn’t just about time management, it’s about life management. What are "first things?" Those things you personally find most valuable and meaningful.

Session 5:   Habit 4: Think Win-Win

Thinking Win-Win isn't about being nice, nor is it a compromise. It is a character-based code for human interaction and collaboration. Most of us think about succeeding in terms of someone else failing--that is, if I win, you lose; or if you win, I lose. Highly effective people see life as a cooperative arena, not a competitive one. It’s a frame of mind and heart that constantly seeks mutual benefit which is also critical to understanding others.

Session 6:  Habit 5: Seek First to Understand, Then to Be Understood  

Communication is the most important skill in life. We spend years learning how to read, write and speak, but what about listening? Most people seek first to be understood, to get their point across, and in doing so, may ignore the other person or selectively hear only certain parts of the conversation and miss the meaning entirely. Seeking first to understand is listening with the intent to understand, not to reply, which establishes mutual respect and opens the door to creative cooperation--the mindset that the whole is greater than the sum of the parts.

Session 7:  Habit 6 & 7 Synergize & Sharpen the Saw and Key Take-Aways and Action Planning 

Sharpening the saw means preserving and enhancing the greatest asset you have--you. It means having a balanced program for self-renewal in the four key areas of your life: physical, social/emotional, mental, and spiritual. Renewing yourself in each of the four areas facilitates growth and change in your life and inspires you to practice the other six habits. You increase your capacity to produce and effectively handle challenges. We will conclude our session with individual reflection, sharing of key take-aways and action planning to set you up for successful ongoing application of learning and positive results in the most important areas of your life.


About Debra Schuler, B.S. Management, Positive Psychology Certificate

Debra Schuler is a lifelong learner dedicated to helping individuals at all stages of life and career lead themselves with more clarity, purpose and intention to achieve greater fulfillment, joy and success personally and professionally.  She works with organizations, youth development non-profits, colleges and universities, and women-in-transition throughout the US and globally to inspire others to take bold risks, realize their full potential and achieve greatness in their lives. She earned her B.S. in Management from Rivier University and was awarded a Certificate in Positive Psychology from Dr. Tal Ben-Shahar and the Kripalu Center for Yoga & Health.  She is also a graduate of Butera School of Art in Boston and a member of the International Expressive Art Therapy Association. She lives in Portsmouth, NH with her husband and son.



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Infection Control Practice (ICP) (Hybrid) Section 2 (21676)

with Connie George

February 19th to March 5th, 2022

$239 More Info

With online and hands-on components, course topics include barrier techniques, limiting contamination, hand washing, handling of sharps, sterilization, disinfection, and disposal of waste materials. Participants must complete assignments online prior to clinical portion. 

Online Portion:
February 19 - March 5, 2022 (Must be completed prior to attending clinical portion)

Clinical Portion (NHTI Campus): Saturday, March 5, 2022 -  8:00am - 12:00 pm

Please note: 

  • Course not designed to meet annual OSHA training requirement. 
  • Course not required for dental assistant graduates from ADA accredited programs.

CEUs: 4 

Required documents: None

Personal Protective Equipment Requirements: Students must provide their own PPE.  Required PPE includes 2 surgical masks, N95, safety shield, gloves, scrubs, and a lab jacket.

PLEASE NOTE: You will NOT be officially registered and a seat will NOT be reserved for you until ALL necessary paperwork as well as payment is submitted.

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Preliminary Oral Inspection (POI)/Intro to Dental Assisting (Hybrid) Section 2 (21521)

with Danielle D'Alessandro

February 19th to March 5th, 2022

$239 More Info

Description: This covers the Introduction to Dental Assisting in 302.06. With online and hands-on components, this course prepares dental assistants to perform a preliminary oral inspection on patients and includes taking medical/dental histories, obtaining/reading vital signs, basic oral anatomy and terminology, and dental charting. Participants must complete assignments online prior to clinical portion.

Please note: Course not required for dental assistant graduates from ADA accredited programs; course not appropriate for RDH.

Online portion: February 19 - March 5, 2022

Clinical portion (NHTI CAMPUS): Saturday, March 5, 2022 - 1pm - 5pm in Macrury Hall, Room 138 (M138)

CEUs: 4 Hours

Prerequisites & required documents: Completed Employment Verification Form confirming a minimum 400 hours of chairside experience.

Please email your completed Employment Verification Form to as an attachment. Thank you.

Required materials provided by student: Manual blood pressure cuff and stethoscope.

PPE Requirements: Students must provide their own PPE.  Required PPE includes surgical masks, safety glasses, scrubs, lab coat, gloves, in addition to required blood pressure cuff and stethoscope.

PLEASE NOTE: You will not be registered and a seat will NOT be reserved for you until ALL paperwork as well as payment is submitted.

Original source:

Data Analytics for Leaders Verified MicroCredential Certificate (21916)

with Julie Alig, PhD

March 1st to April 5th, 2022

$725 More Info

Online Tuesdays, Mar 1 - Apr 5, 2022   9:00am - 11:00am

Using Data to Make Powerful Decisions

Advances in computing power have led to a massive explosion in the amount of data available for analysis.  But many businesses don’t take advantage of the opportunities for analyzing their data, and miss out on opportunities to improve their bottom line.  

This series covers an introduction to analytics and  common analytics tools and methods, providing  today’s professionals with an understanding of what it means to lead with data while actively working with visual datasets to develop best practices to tell a story or make an impact.   The program wraps up with the importance of understanding people analytics and forecasting in order to create effective action plans.  

Data Analytics for Leaders MicroCredential Certificate

By completing all sessions and intersession activities delegates will be awarded the Data Analytics for Leaders Microcredential Certificate. 

Workshop Descriptions

Session 1:  Introduction to Data Analytics for Leaders  

We can’t escape the presence of data in the media these days.  Advances in computing power have led to a massive explosion in the amount of data available for analysis.  But many businesses don’t take advantage of the opportunities for analyzing their data, and miss out on opportunities to improve their bottom line.   This first session will introduce leaders to what analytics is, and to common tools and methods used to perform analytics and convey results.  We’ll review examples in Descriptive, Predictive and Prescriptive analytics with an emphasis on concrete examples from business. 

Session 2: Data Literacy for Leaders 

Description:  As a leader responsible for the success of your organization, you need to be able to understand and take full advantage of your data.   But where do you start?  And how do you know which data you can trust? We’ll build on the concepts from Session 1 to address these questions, and chart a path forward to strategic use for yourself and for your team.

Session 3:  Storytelling Through Data Visualization / Communicate for Impact      

Description:  Numbers don’t tell the whole story.  They require context, they require an understanding of your business, and they require critical thinking.  In this session we’ll review best practices for presenting data through visual methods including graphs, infographics, and dashboards.  We’ll weigh the pros and cons of each, and discuss the merits of different types of charts, graphs and visuals to deliver your message.  

Session 4:   People Analytics   

Description:  Researchers are finding more and more evidence that leveraging human capital improves a company’s performance - its stock price, its customer satisfaction, its employee retention, and others.  As a leader responsible for the success of your organization, you need to be able to leverage data to take full advantage of this resource. We’ll discuss examples of how data and analytics can help leaders understand the value of an engaged employee, recognize factors that lead to employee turnover, predict the future productivity of job applicants, and proactively uncover sources of top-caliber talent. 

Session 5:  Forecasting Basics & Pitfalls  

Description:  One especially helpful use of analytics for business is forecasting.  We’ll review several types of forecasting that are regularly employed by businesses, time-series (trend lines, moving averages)  and associative (correlation, regression).   No method is perfect, however, and we’ll discuss the advantages of each as well as the drawbacks.  We’ll also look at some of the common pitfalls that both analysts and decision-makers make, and suggest ways to mitigate for that.

Session 6:  Putting It All Together:  KPIs, Building an Action Plan, and Google Analytics  

Description:  Our final session will consolidate what we’ve covered into a plan for action going forward.  We’ll walk through how to determine what metrics and analyses are the important ones for you to focus on in your business, depending on what your goals are.  Using Google Analytics as an example, we’ll identify the metrics that you’ll want to be keeping your eyes on within your organization, what questions they can (and can’t!) answer, and what analyses you’ll need to be receiving on a regular basis.  We’ll discuss building the internal structure that will deliver these metrics and analyses to you, from reporting programs to the skills needed by your team members.


About Julie Alig, Ph.D.

Julie Alig is a data geek who’s passionate about telling stories and works with organizations, businesses, non-profits, colleges and universities, and other groups to uncover the stories in their data, using statistics and visualizations. Armed with this knowledge, they make strong, strategic decisions to move forward.  She earned her Doctorate in Political Science from the University of Chicago, and was awarded a Fulbright Scholarship to conduct her dissertation field research in Stuttgart, Germany.  She graduated cum laude from Columbia College in New York City with a Bachelor’s in History and French Literature.  She lives in Manchester with her husband and two children.

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L1 Google Certified Educator Bootcamp (21878)

with Deb Boisvert

March 9th to 23rd, 2022

$149 More Info

Wednesdays, 3pm - 5pm on March 9th, 16th and 23rd

The Google Educator L1 Bootcamp consists of instructor led hands on, activities that directly supplement Google’s online training and what you need for a successful examination to become a Google L1 Certified Educator. It will solidify your foundation skills for all of the G Suite Apps. 

  • Ideal participant has basic proficiency using G Suite.  
  • Bootcamp focus is to fill in the gaps and help participants ‘level up so can continue to expand productivity and pedagogy.

Applications covered include:

  • Chrome
  • Drive
  • Docs
  • Sheets
  • Slides
  • Forms
  • Sites
  • Mail
  • Calendar
  • Groups
  • Meet
  • YouTube
  • Sites 

Facilitator:  Deb Boisvert Google Certified Trainer

Course will be accessible via your assigned training account.  You will receive your access information one week prior.  (If you get a 404 error, open link an incognito window and log into your training account to access).  


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Dental Sealants (Hybrid) (21795)

with Barbara Stowers

March 11th to 26th, 2022

$297 More Info

Lecture and clinical sessions provide an in-depth study of dental sealants. Upon satisfactory completion of the course, the participant will be qualified to legally apply sealants in NH. The student will take the didactic, place sealants on extracted teeth and models and then place sealants under the supervision of their dentist.*

*If COVID protocols approve LIVE patients, students will be notified.

Note:  This course is not required for Dental Assistant Graduates from ADA Accredited Programs; Course is not appropriate for RDH).

Online portion: March 11 - 26, 2022 (Must be completed prior to attending clinical portion)

Clinical Portion (AT NHTI): Saturday, March 26, 2022 -  8:30 am to 5:30 pm

Prerequisites and required documents:

  • ADA Graduate Dental Assistant or proof of completion of POI and ICP courses (submit certificates)

Please email your certificates/diploma to as an attachment. Thank you.

CEUs: 8

Required Materials: Two extracted teeth MUST be provided by participant.

Personal Protective Equipment: Students must provide their own PPE. This class requires: 2 surgical masks, surgical caps, N95 mask, safety glasses, face shield, gloves, scrubs & lab jacket.

Waiting list available
Original source:

Temporary Crown & Bridge Fabrication (23541)

with Billie Lunt

March 12th to 26th, 2022

$379 More Info

This training qualifies the dental assistant, according to the NH Board of Dental Examiners’ regulations.  The focus is on techniques and materials used in temporary fabrication, finishing margins, and duplicating tooth anatomy. Participants will create temporary crowns and bridges on typodonts only.

ONLINE Class:  March 12 - March 26, 2022

ONCAMPUS Clinic:  March 26, 2022 - 8:00am - 12:00pm

Hours: 8

Prerequisites and required documents:
ADA Graduate Dental Assistant or  Completion of the POI and ICP courses at NHTI

Personal Protective Equipment Requirements: Students must provide their own PPE. This class requires: 2 surgical masks, safety glasses, face shield, latex free gloves, scrubs, and a lab jacket

Required materials:

  • Two models of a tooth before and after crown preparation (before case goes to the lab)
  • Impression trays
  • Material for 10 impressions & temporaries.

No impression material will be provided.  




Waiting list available
Original source:

Course opens  February 28, 2022 -  ONLINE - delegates should access and review material prior to LIVE on campus class 3/12, 8:30am - 3:30PM.

This is a hybrid course.  The course will include lecture and PPT slides, discussion, and demonstrations of techniques to conduct online searches to find the best levels of evidence available to answer clinical questions and discover implementation and other relevant types of evidence to inform public health professionals seeking to design, deliver, and appraise dental public health programs. Included in the course will be opportunities for attendees to conduct searches to answer clinical questions, as well as program component, delivery and appraisal questions. During the course attendees will be required to conduct their own guided online searches and to report back to the group their findings. The instructor will be available throughout these exercises to provide assistance, as needed.

The on campus class will be held on March 12, 2022 from 8:30 am to 3:30 pm. The course will open on CANVAS on Monday, 2/28/2022 to allow participants to review posted materials that will be useful before and after the course.

CEUs: 7.0 (5 hours didactic and 2 hours online lab)