Voice over IP (VoIP) is a methodology and group of technologies for the delivery of voice communications and multimedia sessions over networks. The IT VoIP Certificate consists of five advanced lT courses which train the student in the configuration, delivery and maintenance of VoIP services. This certificate also serves other workers and students who are already at the CCENT (Cisco Certified Entry Networking Technicians) level. Classes can be taken day or evening, or up to 100% online. This program is not Financial Aid eligible.

Students who complete these courses will be eligible to test for two widely-recognized industry certificates:

  • CCNA Routing and Switching
  • CCNA Security

Upon successful testing, graduates will be in demand for professional networking positions in a variety of companies.

There is a growing demand for network administrators in New Hampshire. In July 2015, the job search site Indeed.com listed over 90 jobs for CCNAs open in the state, 17 specifically for VoIP. Median Concord, NH, salaries for first level network administrators were close to $60,000 at that time, according to a Salary.com survey. Job growth in this field is projected at 12.8% in New Hampshire through 2022.

Information Technology VoIP (Voice Over IP) Certificate

Course NumberCourse TitleCLLABCR
IST 251CScaling Networks223
IST 253CConnecting Networks223
IST 263CNetwork Security223
IST 267CCisco VoIP223
IST 280CWindows Server Operating Systems223
CL – Number of lecture/classroom hours per week for the course
LAB – Number of simulation laboratory, laboratory or clinical hours per week for the course
CR – Number of credit hours for the course


of students qualify for financial aid