You can sign up to receive your refund(s) via direct deposit through your SIS account. Otherwise, a check will be mailed to the address on your account. Please follow these steps to elect to have your refund directly deposited into your checking, savings, or reloadable debit card account:

  1. Log into SIS
  2. Select Student
  3. Select Student Account
  4. Select Enroll and Manage Electronic Refunds
  5. Select: Manage Refunds

First time users

  • Click on “Next” twice
  • Choose your preferred refund method Bank Account or Reloadable Debit Card
  • Follow the prompts to enter your bank account/reloadable debit card information

Students that are enrolled and wish to edit their refund method:

  1. Select Edit Refund Method

ETA of Refunds

We cannot determine the exact date that your refund will be mailed to you/deposited into your bank account. You will receive a notification via email once your refund is in process. Once you receive this notification, you can monitor the status of your refund via Manage Refunds.

If you are opting to receive your refund via paper check, please log into your SIS account and verify that we have your current mailing address on file under Personal Information > View Addresses and Phone. If we do not have your most recent address on file, a $25.00 stop-pay fee will be assessed if a refund reissue is requested.

Refunds may be issued due to the following reasons: overpayment, canceled/dropped course(s), financial aid, scholarship payments, etc. Additional refund information can be found on our Policy [LINK: NHTI Policies] page.

Refund Policies

Refunds from overpayment of account (including but not limited to Title IV Stafford Sub/Unsub Loans, Scholarships, Grants, Parent Plus loans, or overpayment): Students can choose to receive their refund by ACH Direct Deposit, Paper Check or Reloadable Debit Card; this is done through the Student Information System (SIS) account. For more information on how to sign up for electronic refunds and/or monitor the status of your refund  please visit the CCSNH Student Refunds webpage.

Students may check their SIS account to find out when their account has a credit (due to a dropped class or disbursement of financial aid funds) or when an NHTI Refund has been posted to their account. Once the NHTI Refund is processed students can expect to receive it as follows: ACH Direct Deposit and Reloadable Debit Card in three business days and Paper Check refunds up to 14 business days. Please make sure the most current mailing address is on file with our college; address changes are made in the Registrar’s office.

All Federal Title IV funds (i.e. PELL, SEOG, Perkins Loan) are refunded according to the rules and regulations mandated by the U.S. Department of Education.

Refunds from cancelled/dropped courses or withdrawing from the college: Students must officially withdrawal form a course with the Registrar’s Office. Student’s that do not formally withdraw from a course by the deadline to drop with a refund, will be responsible to pay for the course. A list of drop dates can be found on the Dropping Classes/Withdrawing from NHTI webpage. Please note that certain fees are non-refundable.

(See related sections: Withdrawal from NHTIAcademic Requirements and Policies, and Financial Aid Standards of Satisfactory Progress: Withdrawal.)

Refunds from Business Training Center (BTC) courses and workshops:

Participants registered for workshops through the Business Training Center(BTC) must notify the BTC at least five business days prior to the first workshop session in order to receive a full refund. Refunds can take up to two weeks to process. This includes Dental Continuing Education workshops. Cancellations made after this deadline will result in a letter of credit being issued for a Dental Continuing Education course. There may be exceptions for certain programs or workshops due to enrollment restrictions. Please contact the Business Training Center with any questions by phone at (603) 230-4022 or email at  

Exceptions: Administration of Local Anesthesia, In-Office Whitening, Coronal Polishing, Monitoring Nitrous Oxide, Review of Local Anesthesia, Dental Sealants, Techniques in Dental Radiology, Caries Stabilization – 10 business days before (on-line, if applicable) course start date.

Housing Refunds: The current housing refund policy/schedule for housing and deposits can be accessed here (PDF).

Contact Us

Bursar’s Office
31 College Drive
Concord, NH 03301
(603) 230-4012
Fax: (603) 230-9302

Please include Student ID#, if possible.

Office Location
Sweeney Hall on the first floor

Office Hours
Mon-Thurs 8-5 pm
Fri 8-4:30 pm