What is NHTI ALERTS?
NHTI ALERTS is NHTI-Concord's Community College's emergency notification system that will help ensure rapid and reliable mass communication to students, faculty, and staff. The NHTI ALERTS system is designed to communicate with cell phones (text and voice messages), landlines, and email systems, should a weather closure/delay, emergency situation or crisis occur on the NHTI campus.
Who is registerered for NHTI ALERTS?
NHTI Students, Faculty and Staff are automatically registered to receive alerts via college email. You are strongly encouraged to add your cell phone, landline or other emails. Keep in mind the reliability of the NHTI ALERTS system is dependent on the accuracy of the contact information you provide - please keep it updated. To access or update your contact info, please visit https://www.getrave.com/login/nhti. If you have forgotten your username or password, use the appropriate links just under the login fields at this link https://www.getrave.com/login/nhti.
Frequently Asked Questions
What should I do when I receive an NHTI ALERTS message?
There are three things you should do when you receive an NHTI ALERTS notification message:
- Read/Listen to the message - don't ignore it!
- Alert other people. During classes, professors and other students may have their cell phones turned off. If you're in a classroom, please advise the professor so that he or she may assist you in taking appropriate action. If you're at work, let your coworkers know about the alert. It's very important to help spread word.
- Follow any instructions given with the message. The instructions will be direct and specific to the particular situation. Be sure to follow them carefully. If the situation requires it, additional messages will be transmitted to update you.
What if I forgot my username or password?
If you have forgotten your username or password, use the appropriate links just under the login fields at this link https://www.getrave.com/login/nhti.
How can I be sure my telephone number won't be given out?
The information you provide for NHTI Alerts belongs to NHTI, Concord's Community College. Our vendor (RAVE) ensures that none of your cell phone or email information will be sold, offered or shared in any way with anyone. It's against federal law for them to share or sell personal student information.
What if I attend more than one NH Community College?
If you attend more than on NH Community College you will need a separate RAVE Alert account for each college. You should have received a welcome email from each campus you are taking classes from. You may access other NH Community College logins for RAVE Alerts here https://www.ccsnh.edu/online-resources/.
Does this mean that I should leave my cell phone on in class?
Cell phone use is guided by policies and set by the individual instructor.
How much does NHTI Alerts cost?
There is no charge for registering - the total cost is covered by the College. However, costs associated with text messaging are dependent on the phone plan you are on. Some phone plans apply nominal charges for text messages which NHTI alerts will not reimburse, so be sure to check your cell phone contract.
What if I change my cell phone service provider?
When you change cell phone providers, but keep your existing cell phone number, it is considered "ported," and doesn't need to be reregistered for the NHTI Alerts system.
What if I change my cell phone number or my email?
You will need to update your contact information on NHTI Alerts.
Will I receive unsolicited messages (“SPAM”) on my cell phone or email account?
No. NHTI Alerts will not sell your contact info to third party marketers.
How do I stop receiving NHTI Alerts?
You may discontinue receiving messages at any time by deleting your account from the NHTI Alerts system. To delete your account, log into the system and click the "Edit" button next to your name on the "My Account" tab. This will take you to the User Profile screen, where you will find a "Delete Account" button.
CCSNH has retained Rave Alerts to provide emergency notification services to all CCSNH students, faculty and staff. Both CCSNH and Rave will endeavor to provide accurate information and appropriate instruction in a timely manner using your current CCSNH email. If you wish to add additional means of being contacted (cell phone, landline or additional email) please sign into your Rave your account by entering your username and password provided and add those additional means of contact. By receipt of this notice, you recognize and agree that neither CCSNH nor Rave will be held liable in the event of a failure to provide notice or in the event inaccurate information or faulty instructions are given. In addition to your CCSNH email, CCSNH reserves the rights to use your any additional emergency contact information you may have provided for the critical business of the college. CCSNH and Rave will not share, sell or otherwise provide your information, without your permission, to any other person or entity.
To update your contact info, please visit https://www.getrave.com/login/nhti.