Any student who feels that his/her rights, as defined in Section VI, A-G, have been violated may file a grievance following the procedure below. However, in the case of a grievance alleging discrimination based on race, color, religion, sex, age, disability, sexual orientation, or marital status, the student must consult with the college’s Title IX and Civil Rights/Equity Coordinator first.
- The student is encouraged to meet with the individual in question, e.g., instructor, staff member, or student, to resolve the issue informally within one week from the time the student could reasonably have known of the grievance.
If the issue cannot be resolved by pursuing the process in step A, or the individual elects not to resolve the matter informally as prescribed in step A, a formal grievance in writing must be submitted to:
- The Vice President of Academic Affairs for grievances related to the instructional process (see college catalog or student handbook for separate process for Grade Change/Grade Appeal), or:
- The Vice President of Student Affairs for grievances not related to the instructional process.
The grievance must be submitted within two weeks of the date the grievant knew, or reasonably should have known, of the alleged violation. The grievance shall specify the right claimed to have been violated and state briefly the underlying facts.
- The Vice President of Academic Affairs (VPAA) or Student Affairs (VPSA), or their designee, will meet with the individual alleged to have violated the student’s rights. The VPAA/VPSA or their designee may attempt to resolve the issue informally again at this stage. If resolution is not possible and the VPAA/VPSA, or their designee feels the grievance has merit, the matter will be forwarded to the Judicial Committee or Academic Standards/Standing Committee respectively within two weeks of the receipt of the formal grievance. If the VPAA/VPSA, or their designee feels that the grievance does not have merit, the matter is considered resolved at that point. The Vice President of Academic Affairs/Student Affairs or their designee will determine the appropriate course of action. For grievances against an individual in the performance of his/her duties as a college employee, the VPAA/VPSA or designee and the employee’s supervisor will meet with the individual alleged to have violated the student’s rights. The VPAA/VPSA or designee, in conjunction with the supervisor, will determine if the charge has merit and, if so, will proceed in accordance with State of New Hampshire personnel rules and regulations. For grievances against students or other individuals not employed by the college, but working at the college (e.g. bookstore personnel, dining services personnel) the VPAA/VPSA or designee will meet with the individual alleged to have violated the student’s rights and may attempt an informal resolution at this meeting. If an informal resolution is not possible at this meeting, and if the VPAA/VPSA in consultation with the Judicial Advisor, feels the grievance has merit, the matter will be forwarded to the employee’s employer for resolution. If the VPAA/VPSA, in consultation with the Judicial Advisor, feels that the grievance does not have merit, the matter is considered resolved at that point.
- If the grievance reaches the Academic Standards/Standing Committee or the Judicial Committee, protocols as outlined in Disciplinary Proceedings - Academic Affairs and Student Affairs Section will be followed.