The Information Technology Tech Support Certificate Program consists of eight courses which provide students with core IT knowledge and technical support skills used in business and industry. Students will take courses in hardware/software, networking, database, scripting and Windows Server. They will also learn how to apply these skills in a tech support environment. Extensive hands-on training is provided in our computer and network labs.

This program is available days and evenings. This program is financial aid eligible. 

Internship Considerations

NHTI has developed excellent practicum opportunities for our students to foster hands-on learning while simultaneously receiving credit. Nonetheless, the college’s first priority must be to ensure that patients/clients/children/families are not placed in jeopardy by students during learning experiences. Therefore, students in internship, externship, practicum, service learning, and clinical experiences must demonstrate sufficient emotional stability to withstand the stresses, uncertainties and changing circumstances that characterize patient/client/child/family responsibilities. Furthermore, the student is expected to have the emotional stability required to exercise sound judgment, accept direction and guidance from a supervisor or faculty member, and establish rapport and maintain sensitive interpersonal relationships and confidentiality with employees, customers, and/or patients/clients/children and their families.

Information Technology Tech Support Certificate

Course NumberCourse TitleCLLABCR
IST 102CPC Applications303
IST 108CPersonal Computer Hardware and Software223
IST 140CDatabase Design and Management223
IST 151CIntroduction to Networks223
IST 153CRouting and Switching Essentials223
IST 280CWindows Server Operating Systems223
IST 293CIT Career Development122
IST 294CSenior IT Internship093
XX xxxCElective approved by Department Chair303
CL – Number of lecture/classroom hours per week for the course
LAB – Number of simulation laboratory, laboratory or clinical hours per week for the course
CR – Number of credit hours for the course


of students qualify for financial aid