The Information Technology Tech Support Certificate Program consists of eight courses which provide students with core IT knowledge and technical support skills used in business and industry. Students will take courses in hardware/software, networking, database, scripting and Windows Server. They will also learn how to apply these skills in a tech support environment. Extensive hands-on training is provided in our computer and network labs.
This program is available days and evenings. This program is financial aid eligible.
NHTI has developed excellent practicum opportunities for our students to foster hands-on learning while simultaneously receiving credit. Nonetheless, the college’s first priority must be to ensure that patients/clients/children/families are not placed in jeopardy by students during learning experiences. Therefore, students in internship, externship, practicum, service learning, and clinical experiences must demonstrate sufficient emotional stability to withstand the stresses, uncertainties and changing circumstances that characterize patient/client/child/family responsibilities. Furthermore, the student is expected to have the emotional stability required to exercise sound judgment, accept direction and guidance from a supervisor or faculty member, and establish rapport and maintain sensitive interpersonal relationships and confidentiality with employees, customers, and/or patients/clients/children and their families.
Information Technology Tech Support Certificate
|Course Number||Course Title||CL||LAB||CR|
|IST 102C||PC Applications||3||0||3|
|IST 108C||Personal Computer Hardware and Software||2||2||3|
|IST 140C||Database Design and Management||2||2||3|
|IST 151C||Introduction to Networks||2||2||3|
|IST 153C||Routing and Switching Essentials||2||2||3|
|IST 280C||Windows Server Operating Systems||2||2||3|
|IST 293C||IT Career Development||1||2||2|
|IST 294C||Senior IT Internship||0||9||3|
|XX xxxC||Elective approved by Department Chair||3||0||3|
|CL – Number of lecture/classroom hours per week for the course|
LAB – Number of simulation laboratory, laboratory or clinical hours per week for the course
CR – Number of credit hours for the course