Human Services is a vast profession that describes many types of occupations. The common thread is service to individuals and to society. If you’ve an interest in helping others, then the Human Service Certificate is your stepping stone to a career and further education. 

You can complete this 6-course, 19-credit certificate in one year, two semesters. Your education will provide you the entry level Knowledge, Skills, and Abilities (KSA’s) to ensure you are prepared to ethically and competently fulfill the duties and responsibilities required for entry-level employment in various sectors of the Helping Professions.Some courses are even available over the summer semester.

You will gain knowledge of human service delivery systems, case management techniques, ethics, and group facilitation skills. Communication skills learned will include conflict resolution and the appropriate interpersonal and social skills to utilize in interactions with diverse populations using principles of equity, justice, and inclusion. You will be provided a strong foundation for a lifetime of engaged employment and participation in the rapidly changing workplace of the Helping Professional. Individuals already employed in entry-level Helping Professional positions will find this certificate useful as a means to upgrade their existing knowledge base in order to advance in their careers.

Upon Certificate completion, you will acquire a broad understanding of Human/Social/Community Service,an interdisciplinary knowledgebase, and the skills required to be a Best Practices Helping Professional (Critical Thinking, Complex Reasoning, Communication, Being a Team Member, Engaging in Human Interaction, Applying Content Knowledge, Lifelong Learning, Ongoing Professional Development and Personal Growth).

In addition, this Certificate will provide you provide you with the following Essential Employability Qualities (EEQ’s) and attributes intended to prepare you to make important contributions to your place of work.

  • communicators
  • thinkers and problem solvers
  • inquirers
  • collaborators
  • adaptable
  • principled and ethical
  • responsible and professional
  • learners

These courses taught by instructors with practical experience as Helping Professionals. And, NHTI’s flexible scheduling allows for learning on your terms. Year-round day, evening, 8-week and online classes help get you there.

The Human Service Certificate provides entry level Knowledge, Skills, and Abilities (KSA’s) to ensure graduates are prepared to ethically and competently fulfill the duties and responsibilities required for entry-level employment in various sectors of the Helping Professions. This education includes an understanding of and sensitivity to the diverse populations which they will serve.

Potential non-profit and for-profit community-based organizations and agencies where students seek employments include: human services, mental health, gerontology, substance use disorder treatment, social services, child and family services, crisis services, assistance programs, and senior centers. Potential job titles include: case manager, direct support worker, mental health worker, veterans services worker, recovery support worker, behavioral management aid, group home worker, residential counselor, and social worker assistant.

And to enhance your employability after completing this certificate, you have the option of matriculating in the Advanced Human Service Certificate or the Human Service Associate Degree. Both include supervised, real-world Internship experiences.

This program is financial aid eligible.

Human Service Certificate

Course NumberCourse TitleCLLABCR
#HSV 111CIntroduction to Human Service303
#MHTH 187CThe Helping Relationship: Interpersonal
Communication Skills for Today’s Professional
 PSYC 105CIntroduction to Psychology303
#HSV 242CEthics and the Professional Helper303
#PSYC 283CGroup Counseling303
#SOCI 250CConflict Resolution in Modern Society303

Program Outcomes 

Admission Requirements

  1. Complete the online application or the PDF version for admission to NHTI.
  2. Have official transcripts forwarded to NHTI by secondary and post secondary institutions previously attended.
  3. Applicants who have earned a high school equivalency certificate must submit a copy of the certificate, including scores, as well as official transcripts reflecting completed school work and grades prior to leaving school.
  4. Candidates required to have a personal interview with the Department Chair, Human Services.
  5. See also General Admission Requirements

Sobriety Statement 

The Human Service Department abides by the accepted national standard that recommends a minimum of two years of sobriety for any prospective trainee in the field of alcohol and other drug use counseling.

Health, Character and Technical Standards

The college must ensure that patients/clients are not placed in jeopary by students during learning experiences. Therefore, students in practica, service learning and clinical experiences must demonstrate sufficient emotional stability to withstand the stresses, uncertainties, and changing circumstances that characterize patient/client care responsibilities. Furthermore, the student is expected to have the emotional stability required to exercise sound judgment, accept direction and guidance from a supervisor or faculty member and establish rapport and maintain sensitive interpersonal relationships with employees, customers and/or patients/clients and their families.  

Character Expectations

  • Human Service and Addiction Counseling students work closely with individuals of all ages in the field. Many of the Practicum sites and potential employers will perform a background check through the New Hampshire Department of Safety as well as police and potential FBI checks. A student’s driving record will also be examined and considered prior to acceptance of some practicum and employment opportunities. The student may be called upon to pay for the previously mentioned background checks, etc;
  • Applicants who have been in difficulty with the law, depending upon the nature of the problem, may not be employable or even eligible for practica. Applicants need to discuss these issues in an interview or meeting, so that future goals will not be compromised.

Health Consideration

  • All Human Service majors will receive NHTI Health forms following acceptance. These forms must be completed and along with requested health physical exam, TB testing, prior to the start of classes. Each student is required to obtain NHTI Liability Insurance, starting in each academic year. The students will be billed directly. Students are also eligible to purchase Health Insurance through NHTI for their own health needs.

Technical Standards

Technical Standards have been established as guidance tools to inform program applicants of skills and standards necessary for successful completion of the Human Service programs. Any applicant who has concerns or questions regarding the Technical Standards is encouraged to contact the Department Chair to discuss their individual issues. Students in the Human Service programs must be able to demonstrate:

  • Ability to communicate verbally as a student in classes, and later as a professional in individual and group counseling situations;
  • Sufficient verbal skills and language to: collaborate with a wide variety of helping professionals in clinical, societal and professional areas; deliver accurate and required information; and to search for information, e.g., questioning;
  • Sufficient writing ability to formulate written assessment, charting notes, and reports, etc.;
  • Ability to sustain cognitive integrity in areas of short- and long-term memory, areas of written documentation and follow-through of responsibilities;
  • Ability to concentrate on the execution of treatment plans, assigned skills and tasks as well as the integration and communication of this work for both short and long term periods of time;
  • Ability to work in settings that may lend themselves to frequent interruptions, immediate crisis response and role responsibility exchange;
  • Ability to cope with a variety of stressors, including people-place occurrences, and demonstrate safe and required care for individuals and the workplace as a whole;
  • Ability to secure transportation to practicum sites and classes;
  • Ability to consistently attend and participate in classes;
  • Ability to demonstrate and maintain organizational skills, time management and professional respect and conduct as a human service student, either at a practicum site, or in the community.
  • Ability to adhere to and practice the Human Service Department’s ethical guidelines.


of students qualify for financial aid