IT Services
NHTI’s IT Services Department is here to help you connect to classes and the campus community. We are located in Sweeney Hall, room 103.
We are open Monday-Friday 8 a.m.-4:30 p.m., except holidays. We can be reached in our office, by phone 603-230-4063, or by email NHTIITSupport@ccsnh.edu. Please add specific identifiers in the subject line – such as “login issue,” “MFA issue,” or “password issue.”
The central CCSNH IT help desk is also available to assist you with password resets and multi-factor authentication issues. If the NHTI IT help desk is not available, the central IT help desk has hours of 7:30 a.m.-8 p.m. Monday-Thursday and 7:30 a.m.-6 p.m. Friday, and is closed on weekends and holidays. Please use the email centralithelpdesk@ccsnh.edu.
Multi-Factor Authentication
NHTI is now using multi-factor authentication – which means using a few different technological ways to verify that you are who you say you are – to help you securely log on to your student portal. If you’re a little unsure of what this means, you’re not alone!
This infographic shows a simplified version of the multi-factor authentication process to help explain what you need to do, how you need to do it, and how to keep your student account secure. If you’re having issues, please contact NHTI’s IT department!
Frequently Encountered Issues
Below are links to PDF to help you navigate some of the more frequent IT issues. Please contact IT Services if you have additional questions!
IT Staff Members
Our IT staff members are happy to assist you in troubleshooting your IT issues. When you file your helpdesk ticket, you’ll get a follow-up from one of these friendly IT staff members:
- Marsha Bourdon
- Todd Bedell
- Jeff Desharnais
- Jonathan Dylyn
- Thomas Maxfield
- Tony Riley
- Pam Smith
- Michael Edgecomb
Related Documents
Contact Us:
IT Services
NHTIitsupport@ccsnh.edu
Sweeney Hall 103
Hours: Monday-Thursday, 8 a.m.-4:30 p.m.; Friday, 8 a.m.-4 p.m.
