Development of working knowledge of office procedures to include communication and telephone techniques, appointment scheduling, and document management including HIPAA regulations. Other topics include fundamentals of financial systems, dental insurance, inventory control, and job search preparation. Technology in the business office and the use of specialized office management software is highlighted. (Prerequisite: ADED 110C)
A grade of C or higher is required in BIOL 195C, BIOL 196C, BIOL 202C, CHEM 125C, and in ADED courses (unless course syllabi state otherwise) to progress in the Dental Hygiene program. Courses with virtual/online labs are not accepted.