Front Line Manager's Certificate

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NHTI Business Training Center Front Line Manager's Certficate Instructor Fred KingFred King, MBA, NHTI Business Administration Faculty

Fred has spent 26 years in divisions of Fortune 100 companies, equally divided between leading business units and managing human resource departments. Fred’s career began on the factory floor in industrial engineering, factory scheduling and managing production departments, and went on to include executive-level positions in retail service and wholesale distribution. He is currently a full-time professor in NHTI’s Business Associate’s degree program and works with the Business Training Center.

NHTI Business Training Center Management Development Series Instructor Nick ManolisNick Manolis, NHTI Business Administration Faculty

Nick Manolis has spent his career in a variety of senior management and consulting roles in the public, non-profit and private sectors focusing on human resources, training, development and consulting.  For twenty-one years, Nick provided human resource/organizational development training and development services throughout the Primex membership.  Most recently Nick served as Vice President of Human Resource Development for Associated Grocers of New England before moving on the start "the next chapter of life."  Currently, Nick is adjunct member of NHTI’s business management department and provides leadership development training services to clients of the Omega Management Group.  He remains connected to Primex as a trainer and contributor to PrimeTimes.

The managerial responsibilities of today’s supervisor continue to evolve as companies compete in this challenging business environment.  To be successful, front-line managers must master a diverse set of technical, human relations and conceptual skills. Challenges include addressing increasingly diverse workforce, empowering employees, encouraging teamwork, enhancing employee performance, ensuring health and safety and improving productivity and quality.  Successful completion of this program will help new managers develop skills and confidence, as well as provide experienced managers with valuable tools to enrich their career path.

Price: $750 for Certificate (includes reference material and assessments)

Roles and Challenges in the Workplace

  • Make the Transition
  • Define the Role
  • Examine Diversity Issues
  • Develop a Leadership Style

Date:  Oct. 15, 1:00 - 4:00 pm

Motivation & Communication

  • Examine Communication Styles
  • Build Sound Relationships
  • Empower Employees
  • Delegate Now – Save Time Later

Date:  Oct. 22, 1:00 - 4:00 pm

Human Resources Issues

  • Legal Aspects of Supervision
  • Recruitment and Retention Strategies
  • Performance Management
  • Examine Equity Issues

Date:   Oct. 29, 1:00 - 4:00 pm

Continuous Improvement

  • Key Performance Indicators
  • Design and Implement Controls
  • Examine Process Improvement Strategies
  • Process Improvement Strategies
  • Groups - Goal Setting

Date:   Nov. 5, 1:00 - 4:00 pm

Leading the Work Team

  • Identify Team Dynamics
  • Build Effective Teams
  • Explore Team Challenges
  • Team Decision-Making

Date:  Nov. 12, 1:00 - 4:00 pm

Presentation Skills and Career Management

  • Examine Decision-Making Styles
  • "Sell” Position to the Boss
  • Build Your "Brand"
  • Manage Time Effectively

Dates:  Nov. 19, 1:00 - 4:00 pm

Register today!

Business & Industry Training
31 College Drive
Concord, NH 03301-7412
(603) 230-4022
Fax: (603) 230-9304
Office of Workforce Development