The Business Training Center partners with employers to identify their training needs and provide customized training programs that culminate with a certificate, microcredential, or other recognized credential. These programs can be delivered in-person at your place of business, online, or at NHTI. You can reach out to the BTC for more information about our corporate and customized training by calling 603-230-4022.
Our areas of training include, but are not limited to:
- Leadership and Management Training
- Communication and Mindfulness
- Basic Computer Training
- Medical Assistant Certification
- Pharmacy Technician
- Dental Terminology
- Paraprofessional Portfolio Seminar
To offset the cost of training and to encourage employers to upskill their employees, the state has created WorkInvestNH (formerly known as the NH Job Training Fund), which covers up to 50% of the cost of employee training. For more information, visit: www.nhjobtrainingfund.org
Customized Training for Your Organization
Our customized training solutions are designed and delivered by high-caliber, industry experienced instructors. We work closely with your management to ensure training objectives incorporate real-world challenges and practical solutions.
Customized training programs are:
- Aligned with your strategic goals
- Focused on core business competencies
- Practical and cost effective
- Customer driven
- Results focused
- Flexible to minimize downtime
- Collaborative to encourage teamwork
For a free consultation, email us at [email protected].
Training Needs Analysis
Successful training initiatives are aligned with your company’s strategic goals. We will work with key managers and front-line employees to identify your business goals, challenges and skill gaps. Meetings, surveys, and interviews will help us understand the company structure, culture, and vision.
Training Design and Delivery
We will work closely with management to ensure that training objectives address real workplace performance issues. Training will be focused on solutions with the greatest return on investment. Our qualified and experienced instructors will deliver relevant training that incorporates sound adult learning techniques.
We will help you measure success with tools and reports. Our training programs are designed and implemented so as to produce measurable results in terms of increased productivity and customer satisfaction. Management training that doesn’t change behavior is simply corporate entertainment.
Centrally Located Facility
The BTC is located on the NHTI campus in Concord. We have a state-of-the-art computer lab and a large multipurpose classroom. Training can be provided at our location or on-site.
The BTC employs qualified instructors with extensive industry experience and expertise in adult learning delivery.
The BTC partners with UMI, a leader in professional level IT and business training programs. Instructors are currently employed in cutting-edge industry sectors. Individual courses or certificate programs are available.
|Management Training:||Front-Line Management and Project Management|
Critical Thinking: Strategy and Application
Selecting for Excellence (Interviewing Strategies)
Workplace Compliance Issues
Managing a Multi-Generational Workforce
|Professional Development:||Customer Service and Team Building|
|Technical Training:||MS Office Applications|
|Basic Workplace Skills:||Business Math Fundamentals|
Workplace Writing/Email Etiquette
Call the BTC at 603-230-4022 for details.
“From the beginning, NHTI was our No. 1 choice. We focused our custom training on Management Fundamentals, Employee Engagement, and Process Improvement with a focus on securing a ‘big picture view’ of the company. We were extremely pleased by NHTI’s ability to adapt to our needs and provide extremely qualified trainers. The instructors provided useful tools we begin using on Day One and were extremely knowledgeable. We will definitely use NHTI for future training.”
– Emily Demas, human resource generalist
“We teamed with NHTI to develop a Manufacturing Fundamentals course with blueprint reading, metrology, shop math, and geometric tolerancing. This program allowed us to inject our own needs and requirements while promoting the basic fundamentals at every level – all of which is delivered from the comfort and convenience of our facility. We look forward to working with NHTI in the future.”
– Kerry Dubois, human resources manager
“Teaming up with NHTI was great and a pleasure. Our custom training focused on improving customer service and communication, building successful teams, and motivating staff. The instructors were all very informative and engaging. I would definitely like to work with NHTI again.”
– Sherri D. Davis, director of operations
Health Profession Opportunity Project
”Working with the BTC at NHTI has been a great experience! Through our custom English for Health Science program, our participants learned medical terminology, practiced verbal and written English skills, and developed confidence in their abilities. The BTC staff has been receptive to other ideas geared towards individuals in healthcare.”
– Cheryl Marsh, case manager
Havenwood Heritage Heights
“Four members of the Havenwood-Heritage Heights customer service leadership team completed the six-week Customer Service Specialist Certificate program at the BTC. We received individualized attention that allowed us to apply the course content to our specific business needs. This was a great learning experience that will definitely add value to our organization.”
– Sandy Brien, SPHR, vice president of human resources
Maximum Results Realty
“The skills I gained in Teaching/Training Certificate Program are extremely valuable as a local business owner. The instructors were seasoned professionals from diverse content areas, which created a rich learning experience. The quality of what I deliver to my students and to my associates has greatly improved as a direct result of my participation in this program.”
– Kelly Chisholm, owner
“Attending the ASP.NET course recently offered by NHTI’s Business Training Center has reinforced and further enhanced our ability to understand and fully convey the functionality, web design and development capabilities of the evolving ASP.NET framework using practical skills development and knowledgeable guidance.” – Brian Moran, VP and COO