Information Technology VoIP (Voice Over IP) Certificate

Course Number Course Title CL LAB CR
IST 251C Scaling Networks 2 2 3
IST 253C Connecting Networks 2 2 3
IST 263C Network Security 2 2 3
IST 267C Cisco VoIP 2 2 3
IST 280C Windows Server Operating Systems 2 2 3
CL - Number of lecture/classroom hours per week for the course
LAB - Number of simulation laboratory, laboratory or clinical hours per week for the course
CR - Number of credit hours for the course

Curriculum for students entering program in 2019-20.

Voice over IP (VoIP) is a methodology and group of technologies for the delivery of voice communications and multimedia sessions over networks.  The IT VoIP Certificate consists of five advanced lT courses which train the student in the configuration, delivery and maintenance of VoIP services.  This certificate stacks naturally on top of the IT Entry Level Networking Certificate, and also serves other workers and students who are already at the CCENT (Cisco Certified Entry Networking Technicians) level.  Classes can be taken day or evening, or up to 100% online. This program is not Financial Aid eligible.

Students who complete these courses will be eligible to test for two widely-recognized industry certificates:

  • CCNA Routing and Switching
  • CCNA Security

Upon successful testing, graduates will be in demand for professional networking positions in a variety of companies.

There is a growing demand for network administrators in New Hampshire.  In July 2015, the job search site listed over 90 jobs for CCNAs open in the state, 17 specifically for VoIP.  Median Concord, NH, salaries for first level network administrators were close to $60,000 at that time, according to a survey.  Job growth in this field is projected at 12.8% in New Hampshire through 2022 (


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Aaron Conn
Information Technology
Department Chair

(603) 271-6484 x4143

31 College Drive
Concord, NH 03301
(603) 230-4011

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