Human Service Certificate

Course Number Course Title CL LAB CR
# HSV 111C Introduction to Human Service 3 0 3
# MHTH 187C The Helping Relationship: Interpersonal
Communication Skills for Today's Professional
4 0 4
  PSYC 105C Introduction to Psychology 3 0 3
# HSV 242C Ethics and the Professional Helper 3 0 3
# PSYC 283C Group Counseling 3 0 3
# SOCI 250C Conflict Resolution in Modern Society 3 0 3

Curriculum for students entering program in 2019-20.

The Human Service Certificate provides entry level Knowledge, Skills, and Abilities (KSA's) to ensure graduates are prepared to ethically and competently fulfill the duties and responsibilities required for entry-level employment in various sectors of the Helping Professions. This education includes an understanding of and sensitivity to the diverse populations which they will serve.

Students will gain knowledge of human service delivery systems, case management techniques, ethics, and group facilitation skills. Communication skills learned will include conflict resolution and the appropriate interpersonal and social skills to utilize in interactions with diverse populations using principles of equity, justice, and inclusion. Students are provided a strong foundation for a lifetime of engaged employment and participation in the rapidly changing workplace of the Helping Professional. Individuals already employed in entry-level Helping Professional positions will find this certificate useful as a means to upgrade their existing knowledge base in order to advance in their careers.

Potential non-profit and for-profit community-based organizations and agencies where students seek employments include: human services, mental health, gerontology, substance use disorder treatment, social services, child and family services, crisis services, assistance programs, and senior centers. Potential job titles include: case manager, direct support worker, mental health worker, veterans services worker, recovery support worker, behavioral management aid, group home worker, residential counselor, and social worker assistant.

This program is financial aid eligible. To be eligible for federal financial aid, students must submit an official, final high school transcript, or the equivalent documentation that demonstrates high school completion, to the NHTI Admissions Office.

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Admission Requirements

  1. Complete the online application or the PDF version for admission to NHTI.
  2. Have official transcripts forwarded to NHTI by secondary and postsecondary institutions previously attended.
  3. Applicants who have earned a high school equivalency certificate must submit a copy of the certificate, including scores, as well as official transcripts reflecting completed school work and grades prior to leaving school.
  4. Candidates required to have a personal interview with the Department Chair, Human Services.
  5. See also General Admission Requirements:­admission-reguirements.

Sobriety Statement The Human Service Department abides by the accepted national standard that recommends a minimum of two years of sobriety for any prospective trainee in the field of alcohol and other drug use counseling.  

Health, Character and Technical Standards The college must ensure that patients/clients are not placed in jeopary by students during learning experiences. Therefore, students in practica, service learning and clinical experiences must demonstrate sufficient emotional stability to withstand the stresses, uncertainties, and changing circumstances that characterize patient/client care responsibilities. Furthermore, the student is expected to have the emotional stability required to exercise sound judgment, accept direction and guidance from a supervisor or faculty member and establish rapport and maintain sensitive interpersonal relationships with employees, customers and/or patients/clients and their families.  

Character Expectations

  • Human Service and Addiction Counseling students work closely with individuals of all ages in the field. Many of the Practicum sites and potential employers will perform a background check through the New Hampshire Department of Safety as well as police and potential FBI checks. A student's driving record will also be examined and considered prior to acceptance of some practicum and employment opportunities. The student may be called upon to pay for the previously mentioned background checks, etc;
  • Applicants who have been in difficulty with the law, depending upon the nature of the problem, may not be employable or even eligible for practica. Applicants need to discuss these issues in an interview or meeting, so that future goals will not be compromised.

Health Consideration

  • All Human Service majors will receive NHTI Health forms following acceptance. These forms must be completed and along with requested health physical exam, TB testing, prior to the start of classes. Each student is required to obtain NHTI Liability Insurance, starting in each academic year. The students will be billed directly. Students are also eligible to purchase Health Insurance through NHTI for their own health needs.

Technical Standards Technical Standards have been established as guidance tools to inform program applicants of skills and standards necessary for successful completion of the Human Service programs. Any applicant who has concerns or questions regarding the Technical Standards is encouraged to contact the Department Chair to discuss their individual issues. Students in the Human Service programs must be able to demonstrate:

  • Ability to communicate verbally as a student in classes, and later as a professional in individual and group counseling situations;
  • Sufficient verbal skills and language to: collaborate with a wide variety of helping professionals in clinical, societal and professional areas; deliver accurate and required information; and to search for information, e.g., questioning;
  • Sufficient writing ability to formulate written assessment, charting notes, and reports, etc.;
  • Ability to sustain cognitive integrity in areas of short- and long-term memory, areas of written documentation and follow-through of responsibilities;
  • Ability to concentrate on the execution of treatment plans, assigned skills and tasks as well as the integration and communication of this work for both short and long term periods of time;
  • Ability to work in settings that may lend themselves to frequent interruptions, immediate crisis response and role responsibility exchange;
  • Ability to cope with a variety of stressors, including people-place occurrences, and demonstrate safe and required care for individuals and the workplace as a whole;
  • Ability to secure transportation to practicum sites and classes;
  • Ability to consistently attend and participate in classes;
  • Ability to demonstrate and maintain organizational skills, time management and professional respect and conduct as a human service student, either at a practicum site, or in the community.
  • Ability to adhere to and practice the Human Service Department's ethical guidelines.

Additional Information

Social Educational and Behavioral Sciences Icon

Michael O'Bryant
Human Service and Addiction Counseling Dept. Chair
(603) 271-6484 x4269

31 College Drive
Concord, NH 03301
(603) 230-4011

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