Information Technology Tech Support Certificate

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Course Number Course Title CL LAB CR
ITS 102C PC Applications 3 0 3
IST 108C Personal Computer Hardware and Software 2 2 3
IST 140C Database Design and Management 2 2 3
IST 151C Introduction to Networks 2 2 3
IST 153C Routing and Switching Essentials 2 2 3
IST 280C Windows Server Operating Systems 2 2 3
IST 293C IT Career Development 1 2 2
IST 294C Senior IT Internship 0 9 3
XX xxxC Elective approved by Department Head 3 0 3
TOTAL CREDITS 26
CL - Number of lecture/classroom hours per week for the course
LAB - Number of simulation laboratory, laboratory or clinical hours per week for the course
CR - Number of credit hours for the course

Curriculum for students entering program in 2015-16.

The Information Technology Tech Support Certificate Program consists of eight courses which provide students with core IT knowledge and technical support skills used in business and industry. Students will take courses in hardware/software, networking, database, scripting and Windows Server. They will also learn how to apply these skills in a tech support environment. Extensive hands-on training is provided in our computer and network labs.

This program is available days and evenings. This program is financial aid eligible. To be eligible for federal financial aid, students must submit an official, final high school transcript, or the equivalent documentation that demonstrates high school completion, to the NHTI Admissions Office.

Gainful Employment Disclosure Statement

Internship Considerations

NHTI has developed excellent practicum opportunities for our students to foster hands-on learning while simultaneously receiving credit. Nonetheless, the college's first priority must be to ensure that patients/clients/children/families are not placed in jeopardy by students during learning experiences. Therefore, students in internship, externship, practicum, service learning, and clinical experiences must demonstrate sufficient emotional stability to withstand the stresses, uncertainties and changing circumstances that characterize patient/client/child/family responsibilities. Furthermore, the student is expected to have the emotional stability required to exercise sound judgment, accept direction and guidance from a supervisor or faculty member, and establish rapport and maintain sensitive interpersonal relationships and confidentiality with employees, customers, and/or patients/clients/children and their families.

Tom Laurie
Information Technology
Department Head

(603) 271-6484 x4230
tlaurie@ccsnh.edu

Admissions
31 College Drive
Concord, NH 03301
(603) 230-4011
nhtiadm@ccsnh.edu

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