1. Assignment of student email
   Official CCSNH* email accounts will be created automatically for all enrolled students at the time of initial course registration. Please see Outlook Web Access in the "Get Connected Flyer".
2. Expectations of student use of student email
   1. This practice is to ensure that all students are able to comply with the email-based course requirements specified by faculty.
   2. Other important communications may be sent to students as needed, including reminders of important dates associated with academic and financial responsibilities and co-curricular events.
   3. Students are responsible for checking their official student email regularly and reading College-related communications.
   4. The electronic mail system is College property. Additionally, all messages composed, sent, or received on the electronic mail system are and remain the property of the CCSNH or NHTI.
   5. The CCSNH electronic mail system is not to be used to create or forward any offensive messages. The following are generally considered to be inappropriate content: messages which contain sexual implications, racial slurs, gender-specific comments, or any other comment that offensively addresses someone’s age, sexual orientation, religious or political beliefs, national origin, or disability.
3. Redirecting of student email
   1. Students who redirect (auto forward) messages sent to their official CCSNH student email address to another address (such as AOL, Yahoo, Hotmail, etc.) do so at their own risk.
   2. Email lost as a result of redirection does not absolve the student from responsibilities associated with communication sent to his/her official CCSNH email address.
   3. CCSNH is not responsible for the handling of email by outside vendors.
4. Privacy
   1. Users should exercise extreme caution in using email to communicate confidential or sensitive matters and should not assume that email is private and confidential.
   2. CCSNH seeks to preserve privacy and confidentiality in all of the IT Services, however, confidentiality of electronic mail cannot be assured.
   3. Confidentiality may be compromised by unintended redistribution or because of inadequacy of technologies to protect against unauthorized access.
   4. Any confidentiality may be subordinate to the application of law or policy, therefore, users should assume that the contents of electronic mail may be accessible to persons other than the recipient.
   5. Confidentiality of student records is protected under the Family Educational Rights and Privacy Act of 1974 (FERPA). All use of email, including use for sensitive or confidential information, will be consistent with FERPA.
5. Passwords
   1. For security and privacy reasons, students should construct an email password that is very difficult for someone to reproduce.
   2. CCSNH Operations recommends using at least 6 characters including both upper and lower case letters, a number and a special character (for example, $, _ , @.)
6. Email Quota
   1. The email quota is the amount of email (including attachments) that a user can store on the central email server.
   2. CCSNH has a mail storage quota of 250MB for each student account.
   3. The mailbox storage limits have been set to warn students when their mailbox has reached or exceeded 200MB in size.
   4. Once the 250MB limit has been reached, students will still be able to receive mail, but will no longer be able to send mail until the mailbox has been cleaned out and brought back below 250MB.
7. Attachments
   1. The maximum size of any email attachment is 5MB. In our efforts to cut down the number of viruses received through email, Symantec Antivirus has been implemented.
   2. Any attachments which may contain a virus will be removed by the mail servers and a notice that the attachment was removed will be sent to the intended recipients.
8. Number of Recipients
   1. Users may address up to only 50 recipients in one email.
9. Spam Filtering
   1. CCSNH has implemented the Barracuda mail filter, which scans messages and attempts to block spam.
   2. Each incoming message is scanned for signs that it may be spam.
   3. If spam is encountered, the recipient will be alerted via email and can decide whether to accept or deny the message.
10. Expiration of Student Email Account
    1. Official CCSNH* student email accounts and all of their contents will be purged after three consecutive semesters of non-registration.

* The Community College System of New Hampshire (CCSNH) is the umbrella organization of which NHTI is one of the seven independent member colleges.

Modifications approved by ILT on 10/23/2009.

TOP