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NHTI Business & Industry Training
31 College Drive
Concord, NH 03301-7412
(603) 271-6663
Fax: (603) 271-6667

Office of Workforce Development

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Management Training

Fred King, MBA, Faculty – NHTI, Business Administration Department
Fred has spent 26 years in divisions of Fortune 100 companies, equally divided between leading business units and managing human resource departments. Fred’s career began on the factory floor in industrial engineering, factory scheduling and managing production departments, and went on to include executive-level positions in retail service and wholesale distribution. He is currently a full-time professor in NHTI’s Business Associate’s degree program and works with the Business Training Center.

Marty Hunt, Faculty - NHTI, Business Administration Department
Marty spent 13 years in the commercial banking industry before joining NHTI. Marty currently serves as the Department Chair for the Business Management programs. She also serves on various Community Boards and holds professional memberships in many business related organizations. Marty was awarded the Commissioner’s Award for Teaching Excellence in 2003 and specializes in Management/Supervision and Organizational Behavior.

Dawn Comito, BA, MS
Customer Service

Dawn has 27 years of experience in business and education. Dawn's career began with the airlines, and went on to include travel agency management, corporate training, sales and marketing. She served as a business relations liaison with national travel organizations including American Express, Disney, AAA and Marriott Corporation. She has a BA in Psychology from UNH, and an MS in Business Education from SNHU. Dawn is responsible for the development of NHTI's Study Abroad programs. She teaches on a part time basis in the Travel and Tourism Department and facilitates training for the Business Training Center.

Gain important new skills for moving into management, or sharpen the skills you already have to advance your career. NHTI has what you need:
  • Front Line Manager's Certificate
    Price: $795 for certificate (includes text & assessments)
    Dates: September 30, October 7,14,21,28, November 4, 2010, 1:00 pm - 4:30 pm
  • Low Cost Marketing and Value Selling for Entrepreneurs and Small Businesses
    For entrepreneurs and small businesses to succeed they must set themselves apart from the competition, build customer relationships, retain and add new customers. Their success is also directly related to the ability to sell, not only their products or services, but themselves and their organization. The first session will cover steps to design a cost effective marketing program that will differentiate you from the competition and keep your name in front of your target audience and generate leads. The second session will define value from the customers prospective and will cover the steps necessary to develop a plan grow your business by selling value and not price.
    Price: $99
    Dates: September 28, October 5, 2010, 5:30 pm - 8:30 pm
  • Customer Service Specialist Certificate Program
    Price: $495 for certificate (includes text & assessments)
    Dates: October 13,20,27, November 3,10, 2010, 1:00 pm - 4:00 pm
  • Advanced Topics (NEW)
    • Critical Thinking: Strategy & Application
      Price: $225
      Dates: October 6,20, November 3, 2009
      9:00 am - 12:00 noon
    • Project Management
      • Project Planning & Management
        This course provides a comprehensive but common sense project planning and control process that focuses on practical techniques for successfully completing projects on time and on budget. This session is software independent and yet supports all project management packages by teaching basic methods and using common algorithms. The emphasis is placed on developing an integrated project schedule, making decisions on the basis of quantifiable project data, and determining priorities in a multi-project environment. Using this understanding in a simulated real-world situation with limited time, scope, and cost, students are able to practice the techniques learned. All concepts and terminology are aligned with the Project Management Body of Knowledge (PMBOK).
        Price: $699
        Date: September 21,22 & 23, 2010
        9:00 am - 4:00 pm
      • Organizational Change Leadership / Transformational Project Management
        Mature organizations who are contemplating process and technology deployment projects quickly come to the conclusion that the true project management challenge is managing change. Technology and process deployments most often fail because the cultural and operational changes needed to effectively enable new ways of doing business are not addressed. Whether attempting to deploy a new email system or new health-care information management technologies and processes, these efforts require first approaching the challenges of organization change. Making changes to the way people work require leadership, an understanding of motivational dynamics, and creating policies that promote desired behaviors. This course will help your organization deliver a successful change management program.
        Price: $249
        Date: October 12, 2010
        9:00 am - 4:00 pm
      • The Microsoft SharePoint Revolution: Managing Collaborative Project Teams
        Most people spend the greater part of their work day involved in collaborative tasks. It can be a challenge to collaborate effectively if you do not have tools to easily communicate, share information, and coordinate projects details and deadlines among a large group of people. Microsoft Windows SharePoint Server can help you get your work done more efficiently with tools and workspaces that you can use to communicate with team members, track projects, coordinate deadlines, and collaboratively create and edit documents. Attendees will learn how to manage information for tracking Project Tasks list to visualize and track the key phases of projects.
        Price: $249
        Date: November 3, 2010
        9:00 am - 4:00 pm
  • Management Topics Available Upon Request:
    • Retooling for the New Workplace
    • Life is a Series of Presentations
    • Managing Conflict in the Workplace
    • Effective Business Writing
    • Bridging the Generational Gap
    • Performance Improvement
    • Meeting and Time Management
    • Building High Performance Teams
    • MS Project 2003/2007
    • DISC Behavioral Assessment and Personality Profile