Hotel Administration Certificate

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Course Number Course Title CL LAB CR
HT 101 Introduction to the Hospitality and Tourism Industry¥ 3 0 3
HT 110 Introduction to Hotel Operations 3 0 3
HT 205 Quality Service Management 3 0 3
HT 225 Front Office Operations 3 0 3
HT 227 Legal Issues for the Hospitality Industry+ or
BU 225 Business Law 3 0 3
HT 245 Event, Meeting and Convention Planning 3 0 3
HT 260 Hospitality Sales and Marketing + 3 0 3
HT xxx Hospitality Elective* 3 0 3
TOTAL CREDITS 24

¥ A Travel Fee of $75 will be assessed for all students taking HT 101. The money will be used to defray some of the costs associated with student travel experiences. There will be additional costs to students associated with some of the more extensive trips.

+ HT 227 and HT 260 are only available through the Division of Online & Continuing Education.

*Any course with a prefix of HT that is not a required course.

Note: Students matriculating into this certificate program are expected to possess a working knowledge of software applications including word processing, spreadsheet, and presentation software, or to have successfully completed NHTI's IT 102 (PC Applications) or comparable course. Students must maintain Internet access, including a professional working email address, throughout their participation in this program.

CL - Number of lecture/classroom hours per week for the course
LAB - Number of simulation laboratory, laboratory or clinical hours per week for the course
CR - Number of credit hours for the course

Curriculum for students entering program in 2014-15.

The Hotel Administration program will prepare students for an entry-level position in the hotel industry. The student will explore the various types of positions and responsibilities as they relate to the size and needs of a Deluxe to Tourist Hotel, Inn, Lodge or Resort in relation to front office operations. Classroom instruction is completed by hands-on industry software training. Students will have the opportunity to take the American Hotel and Motel Association certification tests in Rooms Division and/or Marketing/Sales Specialist. This program is available evenings only. This program is financial aid eligible. To be eligible for federal financial aid, students must submit an official, final high school transcript, or the equivalent documentation that demonstrates high school completion, to the NHTI Admissions Office.

Gainful Employment Disclosure Statement

Internship Considerations

NHTI has developed excellent practicum opportunities for our students to foster hands-on learning while simultaneously receiving credit. Nonetheless, the college's first priority must be to ensure that patients/clients/children/families are not placed in jeopardy by students during learning experiences. Therefore, students in internship, externship, practicum, service learning, and clinical experiences must demonstrate sufficient emotional stability to withstand the stresses, uncertainties and changing circumstances that characterize patient/client/child/family responsibilities. Furthermore, the student is expected to have the emotional stability required to exercise sound judgment, accept direction and guidance from a supervisor or faculty member, and establish rapport and maintain sensitive interpersonal relationships and confidentiality with employees, customers, and/or patients/clients/children and their families.

Health, Character and Technical Standards

Technical standards have been established to provide guidance to students regarding skills and abilities required to function successfully in the Hospitality and Tourism Management program and ultimately in the Hospitality/Tourism profession. Students in the Hospitality and Tourism Management Degree and any of the related certificate programs must be able to demonstrate:

  1. the ability to act in a professional manner on field trips or at internship locations;
  2. sufficient vision, hearing, and verbal abilities to express and exchange information and ideas, as well as to interpret important instructions in the classroom or at internship locations;
  3. the ability to work with frequent interruptions, to respond appropriately to unexpected situations, and to cope with extreme variations in workload and stress levels.

Although not a technical standard for entry into the Hospitality and Tourism Management programs, applicants should be aware that some positions may require the physical ability to stand for long periods and to lift up to 70 pounds.

Maryanne Adams
Hospitality & Tourism
Mgmt. Dept. Head

(603) 271-6484 x4100
madams@ccsnh.edu

Admissions
31 College Drive
Concord, NH 03301
(603) 230-4011
nhtiadm@ccsnh.edu